At The Lodge at Tiburon, we are committed to maintaining the privacy and security of your user information. We will never disclose identifiable user information to any third party without your consent.

The Lodge at Tiburon is committed to safeguarding your privacy while visiting our web site - www.thelodgeattiburon.com. Our goal is to provide you with an Internet experience that delivers information, resources and services tailored to you. To achieve this goal, part of the operation of www.thelodgeattiburon.com includes the gathering of certain types of information about the site's users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the ways in which we use it. This Privacy Policy applies to the entire www.thelodgeattiburon.com web site.

Two types of information are gathered at www.thelodgeattiburon.com: personal and aggregated. "Personal information" refers to data you voluntarily provide that identifies you and/or the company on whose behalf you are accessing and using www.thelodgeattiburon.com. Personal information may include data submitted in connection with our services, such as your name, email address, phone number, company affiliation, physical address and/or certain other personal information. The term "aggregated data" refers to general information regarding overall use of the site, for example, traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the site. It also includes use of particular web site services and interest in services, information, features of the site, or other parties made available through or found at the site.

What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about The Lodge at Tiburon, participate in one of our promotions or subscribe to our email or postal mail lists. In response, we may ask for necessary information such as your name and postal address, and will only use it for the purpose specified by you at the bottom of the information gathering form.

Information collected on www.thelodgeattiburon.com may be used to:

  • Register you as a www.thelodgeattiburon.com member
  • Plan and purchase hotel accommodations
  • Enter your email in our promotions
  • Send marketing communications or surveys
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site

All forms will provide an opt-out button to allow you to choose not to participate in Hotel lists and future online marketing. Such lists are used only for The Lodge at Tiburon purposes or in joint promotions with a partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Permission for Use
The Lodge at Tiburon may collect and use personal information that you submit at www.thelodgeattiburon.com in any manner that is consistent with the uses stated in this Privacy Policy or disclosed at the point you submit such personal information. The intended use of the information you submit will either be stated by the site or apparent in the context in which you submit it at the time you submit it - unless you request otherwise at that time. By submitting personal information at www.thelodgeattiburon.com, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed at the point you submit such personal information, and such consent will be presumed by www.thelodgeattiburon.com

Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

Secure Reservations
If you decide to make an online reservation at www.thelodgeattiburon.com, you will be linked to a reservation interface and a third party booking engine ("Booking Engine") provided by SynXis. While it appears to be part of our site, the Booking Engine is in fact provided by a third party - SynXis - and is governed by its privacy practices. We understand that security remains one of your primary concerns, and have chosen the Booking Engine Vendor carefully. SynXis participates in the VeriSign Secure Site Program, a top security certification program, and has a VeriSign Secure Server ID. All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.

Protecting your information
We would like www.thelodgeattiburon.com visitors to feel confident about using the site to plan and purchase accommodations, so The Lodge at Tiburon is committed to protecting the information we collect. www.thelodgeattiburon.com has implemented a security program to keep your information protected from unauthorized access. www.thelodgeattiburon.com is hosted in a secure environment. The site's servers/systems are configured with industry-standard firewalls.

Use of Aggregated Data
The Lodge at Tiburon is interested in improving www.thelodgeattiburon.com and may develop and offer new features and services. We monitor aggregated data regarding use of the site for marketing purposes and to study, improve and promote its use. In connection with such purposes, www.thelodgeattiburon.com may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual site users in any way that identifies who they are or how to contact them.

Exceptions to the Privacy Policy
www.thelodgeattiburon.com has two exceptions to these limits on use of personal information:

  • www.thelodgeattiburon.com may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of www.thelodgeattiburon.com from unauthorized use, or misuse, of the site or anything found at the site.
  • www.thelodgeattiburon.com may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Use of Cookies
To enable features at www.thelodgeattiburon.com, we may assign one or more "cookies" to your Internet browser. Cookies, among other things, speed navigation through our site, keep track of information so that you do not have to re-enter it each time you visit, and may provide you with customized content.

A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user. We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site. While in the process of browsing our site, you also provide us with information that doesn't reveal your personal identity -- what type of destination you're exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

Your Consent To This Privacy Policy
Use of www.thelodgeattiburon.com signifies your consent, as well as the consent of the company for whom you use the site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by www.thelodgeattiburon.com, as described in this statement, and also signifies agreement to the terms of use for the site. Continued access and use of www.thelodgeattiburon.com without acceptance of the terms of this Privacy Policy relieves www.thelodgeattiburon.com from responsibility to the user.

We may update our privacy policies from time to time, so please check here frequently.

Policy Modifications & Contacting Hotel
www.thelodgeattiburon.com reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive.